Express Brainsights Terms of Service

  1. Submitting your content

    Brainsights only accepts YouTube links for Express Brainsights content submission at this time. This means you must upload your content to YouTube before you can submit it to us. The content you submit should be public or unlisted, but not private. You must ensure that content remains accessible until delivery of your order.

    Content will be used and analysed as is. Ensure that your content is exactly as you wish to have it screened for your audience by removing production notes, credits, and any other extraneous material that you don’t want the audience to see.

    Your submitted content must not exceed the maximum duration as specified in your order. Invalid content submissions may incur additional charges and delays, or cancellation of your order.

    Brainsights reserves the right to cancel and refund orders where the content is deemed to be unsuitable. This includes, but is not limited to:

    • poor content quality

    • content that is disturbing, explicit or illegal

  2. Pricing

    Prices are per single piece of content. Additional content must be submitted separately. Up-to-date pricing is available on our website at https://www.brainsights.com/products.

  3. Delivery

    Orders received after 12:00pm EST will be processed on the next business day. Delivery may be delayed in some circumstances, including but not limited to:

    • issues with content submission

    • issues with payment processing

    • power outages, travel disruptions, severe weather and natural disasters

    We will notify you as soon as possible in the event that delivery will be delayed.